Refund Policy for ChatProz.com
At ChatProz, we are committed to delivering high-quality services to help your business grow through our WhatsApp marketing and chatbot systems. To ensure clarity and transparency, please review our refund policy below:
No Refunds
- Once a purchase is made and a package is activated, ChatProz does not offer refunds for any of our services. We encourage you to carefully review the package details and ensure that the services meet your business needs before making a purchase.
Cancellation Policy
- You may cancel your order at any time before your package becomes active. If you choose to cancel before activation, you will not be charged, and no further action is required. However, once a package is activated, it is no longer eligible for cancellation or a refund.
Service Activation
- A package is considered active once the services have been initiated or access to our systems has been granted. This includes the deployment of any marketing campaigns, chatbot integration, or any other service provided by ChatProz.
Exceptions
- In rare and exceptional cases, where a package was activated in error or due to a fault on our part, please contact our customer support team immediately. We will review the situation and work with you to find an appropriate solution.
If you have any questions or concerns regarding our refund policy, please feel free to reach out to our customer support team at [email protected]. We are here to assist you and ensure your experience with ChatProz is a positive one.
